Frequently Asked Questions

Welcome to Qurany Islamic Institute! We’ve compiled a list of common questions to help you get started. If you don’t find your answer here, please don’t hesitate to contact us.

Free Trial FAQs

A: The trial class is a free, no-obligation session where you meet your assigned teacher, discuss your goals, assess your current level, and experience our interactive teaching platform firsthand. It’s the perfect way to see if our academy is the right fit for you and your family.

A: We offer up to two free trial classes to ensure we find the perfect teacher for you or your child. The first trial is with an initially assigned teacher, and if needed, a second trial can be scheduled with a different instructor.

A: Your comfort with the teacher is essential for effective learning. If you feel the teaching style or personality isn’t the right fit, you can simply request a different teacher for your second free trial. We encourage this feedback to make the best match possible.

Courses & Teachers

A: We offer three main streams of courses:

Quranic Studies: Including Quran Recitation, Memorization (Hifz), and Tajweed.

Arabic Language: Modern Standard Arabic for communication and Classical Arabic for understanding the Quran and Islamic texts.

Islamic Studies: Covering Aqeedah (Creed), Fiqh (Jurisprudence), Seerah (Prophet’s Biography), and Hadith.

A: Absolutely! We welcome students of all levels, including those with no prior knowledge of Arabic or the Quran. Our teachers are experts at starting from the very beginning, teaching the Arabic alphabet and the foundational rules of Tajweed.

A: Yes, we do. We have tailored programs for young children, teenagers, and adults. Our teaching methodology and curriculum are adapted to suit the age and comprehension level of each student.

A: We primarily use reliable and easy-to-use platforms like Zoom, which allow for clear video, audio, and screen sharing. We provide a simple guide on how to join your class upon registration.

A: You will need a stable internet connection, a computer or tablet with a webcam and microphone, and a quiet place for your lesson. All learning materials will be provided digitally by your teacher.

A: Yes, after your trial class and assessment, we will create a personalized study plan that outlines your learning path, goals, and milestones. This ensures organized and measurable progress.

A: Certainly! Many students combine courses, for example, taking Arabic language alongside Quranic Tajweed. We can customize a package that allows you to study multiple subjects based on your goals and availability.

A: Yes! Our flexibility is one of our greatest strengths. We have teachers available across various time zones and offer classes 24/7 to accommodate students from all over the world. We will match you with a teacher whose schedule aligns with yours.

A: Progress is tracked through regular reviews, quizzes, and recitation assessments. Parents receive periodic progress reports for their children, and adult students can discuss their progress directly with their teacher.

A: We understand that life can be busy. You can easily reschedule or cancel a lesson through our student support center, given that you provide advance notice (as per our cancellation policy). We are flexible and will work with you to find a suitable make-up time.

A: We use a variety of digital resources, including screen-sharing interactive whiteboards, educational games, quizzes, animated stories of the prophets, and multimedia presentations. Our teachers are trained to keep students motivated and engaged throughout the lesson.

A: All our instructors are highly qualified, holding Ijazahs (certifications) in Quranic recitation and/or degrees in Islamic Studies or Arabic Language from reputable institutions. They are also native Arabic speakers.

A: Yes, we have both male and female teachers available. You can specify your preference during the registration process, and we will do our best to accommodate your request to ensure a comfortable learning environment.

A: We strive to create the best student-teacher match from the start. However, if you feel the teaching style isn’t the right fit, you can request a teacher change. Your comfort and progress are our top priority.

A: Yes, our teachers are proficient in English, which allows them to effectively explain complex Arabic and Islamic concepts to our non-Arabic speaking students in a clear and understandable way.

A: Beyond their Islamic and linguistic expertise, our teachers receive specialized training in online teaching, using digital tools, and managing virtual classrooms to ensure an effective and engaging learning experience.

A: We ensure quality through a rigorous teacher selection process, ongoing teacher training, a structured and comprehensive curriculum, and regular monitoring of student progress. We also encourage and act upon student and parent feedback.

Payments

A: We offer a variety of secure payment methods for your convenience, including major credit/debit cards (Visa, MasterCard), PayPal, and bank transfers.

A: Payment for your chosen package is due upon subscription, before the commencement of your first paid class. Your subscription period begins from the date of your first scheduled lesson after payment.

A: We are confident in the quality of our education. If you are not satisfied, we offer a pro-rated refund for any unused classes in your subscription package, provided the refund request is made within the first week of your subscription. Please see our full Terms and Conditions for details.

A: Yes, we believe education should be accessible. We offer a family discount for enrolling multiple siblings. We also have a limited number of partial scholarships for dedicated students in financial need. Please contact our team for more information and eligibility criteria.

A: The package price includes all live one-on-one sessions with your qualified teacher, all digital learning materials (books, worksheets, audio files), a personalized study plan, and ongoing progress tracking and support.

A: No. The price you see for your chosen package is the price you pay. There are no hidden registration or material fees.

A: Yes, you can upgrade or downgrade your package (e.g., changing from 2 classes per week to 3) based on your schedule and needs. Any changes will be pro-rated accordingly. Please contact our support team to arrange this.